Shipping & payment.

We deliver only to addresses in India. At checkout we check the PIN code of your delivery address. If we cannot serve it, we tell you before you pay, and you cannot place the order to that address.

Delivery charges, if applicable, are shown at checkout. Every parcel is insured in transit for its value, at no extra cost to you. There are no hidden charges added after you pay.

Coins are packed in tamper-evident packaging. If the seal on the parcel or the coin's pack is broken, torn or looks tampered with when it arrives, do not accept it. Refuse the delivery and tell us.

Your coins are carried by Sequel Logistics, BVC Logistics and CMS Info Systems, specialist secure-logistics companies that move precious metal and valuables.

Not settled yet · We do not yet publish standard delivery times.

We do not quote a delivery date before you pay. When your order ships, its order page shows the carrier and tracking number. We will not promise a date we cannot keep.

Please make sure someone is at the delivery address to receive the parcel, and check the outer pack before you accept it. When you open it, check that the maker's card inside is still sealed; see Certificates.

Ownership passes to you on delivery. Orders cannot be cancelled, returned or refunded; see our Cancellation & Refund Policy.

If nobody can receive the parcel, the address is wrong, or the delivery is refused, the carrier may try again. If it still cannot be delivered, the parcel comes back to us (a “return to origin”).

When a returned parcel reaches us and we have checked that its seal is intact, we will contact you through your account and send it again. The order is not cancelled or refunded.

If the tracking stops or your parcel does not arrive, tell us and we will trace it with the carrier.

You pay online at checkout, on Razorpay's secure payment page. We accept UPI, debit and credit cards (Visa, Mastercard, RuPay) and net banking. All prices and payments are in Indian rupees.

We do not offer cash on delivery, EMI or pay-later options. An order is confirmed only once its payment has been received.

Our prices follow the live metal rate. When you press Pay, the price is held for 5 minutes. If the payment completes in that time, you pay that price. If it does not, we show you a fresh price and you decide whether to go ahead. We never charge a different amount without asking.

Indian tax law requires the buyer's PAN on larger purchases. If an order comes to more than ₹2,00,000, we ask for your PAN and the name on it before you can pay. A single order may be up to ₹10,00,000 in total.

Every paid order has an invoice you can open and print from its order page in Orders. Once a GST rate is confirmed it is a Tax Invoice with the GST shown separately.

If money leaves your account but no order is confirmed, there is no order, and the payment is returned automatically to its source. A confirmed order is never refunded.

You enter your card, UPI or bank details on Razorpay's page, not ours, and we never see or store them. We will never ask for your OTP, UPI PIN, card PIN or password, by phone, WhatsApp or email.

Orders cannot be cancelled or refunded; see our Cancellation & Refund Policy. The full contract is in our Terms & Conditions.